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Frequently Asked Questions

FAQ 1 to 8 of 8

Can I switch plans?

We will automatically adjust your Plan each month based on the size of your database.

How am I billed?

Once your account is activated, you will be billed at the end of the month via credit card and an invoice sent via e-mail.

How long is my Trial Account valid for?

Your free trial runs for 30 days and you may send up to 250 emails. After this period you must contact us to Activate your account.

How many eMails can I send if I have a Trial Account?

Free Trial Accounts are limited to 250 emails per months and are capped at 10 emails per send.

How much does it cost?

Monthly costs start at $30 AUS based on the peak size of your database in that month. eMail send costs start at 4 cents per email and go down to 1 cents for  > 10,000 emails. See Pricing Schedule for more details.

I am not in Australia. Can I still use eMail Campaigner?

Yes, eMail Campaigner accepts customers from all over the world. Please note that prices are in Australian dollars and when our bank processes the transaction on your credit card the current exchange rate will be used.

I have not paid my account. What happens?

If your credit card payment can not be processed your account will be made inactive. If your account is inactive for more than 90 days, your database and account details will be deleted.

Once I activate my account, how long am I locked in for?

There is no lock in period. If you cancel your account, you will only have to pay for the last month of your account.